Burleigh County Jail Message Line is a dedicated communication service that connects families, friends, and legal representatives with inmates housed at the Burleigh County Detention Center in Bismarck, North Dakota. This system allows approved individuals to leave recorded voice messages for detainees, which are reviewed by facility staff before delivery. The message line operates at 701-354-3292 and accepts up to two minutes of audio per call. It serves as one of several secure methods the facility uses to maintain contact between inmates and the outside world while upholding safety and operational standards.
The message line complements other communication channels, including secure email, text messaging, phone calls, and in-person visits. Each method follows strict protocols to prevent contraband, protect privacy, and ensure compliance with North Dakota correctional regulations. Families can access real-time inmate rosters online, purchase phone credits, send digital messages, and schedule visits—all through verified systems managed by the Burleigh County Sheriff’s Department. Emergency situations must always be reported to 911, while non-urgent inquiries go through official channels.
How to Use the Burleigh County Jail Message Line
To leave a message for an inmate, call 701-354-3292 from any phone. The automated system will prompt you to record a voice note lasting no more than two minutes. Speak clearly and include the inmate’s full legal name and booking number if known. Messages are stored digitally and reviewed by detention center staff for prohibited content—such as coded language, threats, or references to illegal activity—before being delivered. Delivery typically occurs within 24 to 48 hours, though delays may happen during high-volume periods or investigations.
Only individuals listed on the inmate’s approved visitor roster may use the message line. If you’re not yet approved, you must first submit a visitation request through the sheriff’s office. The process requires a government-issued photo ID and background verification. Once approved, your name will appear in the inmate’s contact list, allowing you to leave messages, send emails, or schedule visits. There is no cost to use the message line, but all communications remain subject to monitoring and recording for security purposes.
Inmate Search and Roster Access
The Burleigh County Detention Center maintains a public online roster updated daily with current inmate information. Users can view each detainee’s full legal name, booking date, housing unit assignment, charge details, bail or bond amount, and a thumbnail photograph when available. To access the roster, visit the official sheriff’s website and click the “Current Inmates” link. The database is searchable by name or booking number and reflects real-time housing status.
For assistance with inmate searches, call the detention center at 701-222-6651 during business hours (Monday through Friday, 8:00 AM to 5:00 PM). Staff can confirm an inmate’s location, verify charges, and explain bond conditions. Email inquiries must be submitted through the Contact Us page on the sheriff’s website. Include the inmate’s full name, date of birth, and specific request in your message. Responses usually arrive within one business day.
Secure Email and Text Messaging for Inmates
Since January 4, 2023, the Burleigh County Detention Center has partnered with a certified third-party provider to offer secure digital messaging. Approved contacts can send and receive encrypted emails and text messages directly to inmates’ accounts. Outbound messages cost $0.25 each, while inbound messages cost $0.15. Discount bundles are available after identity verification, reducing per-message fees significantly.
To enroll, families must complete an online registration form, upload a government-issued photo ID, and agree to the provider’s privacy and usage policies. Once verified, users receive login credentials to access the messaging portal. All messages are screened for prohibited content before delivery. Inmates cannot initiate contact; only pre-approved senders may communicate. This system ensures safety while maintaining vital family connections during incarceration.
Inmate Phone Services and Call Rates
The facility contracts with GlobalTel to provide prepaid phone services for inmates. Each inmate receives a phone account that allows outbound calls only—no incoming calls are permitted. Local calls cost $0.07 per minute, while long-distance calls cost $0.12 per minute. Calls can be made to landlines or cell phones that have been pre-approved by the inmate’s family.
Families add credit by calling 701-222-6651 or purchasing recharge cards from participating retailers. Credits are applied instantly and expire after 30 days. Only Reliance Telephone, the authorized vendor, can supply valid phone time. Using unauthorized services may result in account suspension. All calls are recorded and monitored for security compliance.
Visitation Rules and Scheduling
Inmates are allowed one 20-minute in-person visit per scheduled day. Visits must be scheduled in advance through the sheriff’s office. Each visitor must present a valid government-issued photo ID and appear on the inmate’s approved visitor list. Minors under 18 require parental consent and supervision.
Visitation occurs at the Burleigh-Morton Detention Center, located at 4000 Apple Creek Road, Bismarck, ND 58504. Sessions follow a strict timetable posted weekly on the sheriff’s website. Late arrivals forfeit unused time. Physical contact is limited to a brief handshake at the start and end of the visit. All visitors undergo security screening, and bags or personal items may be searched.
Mailing Letters and Sending Money
All mail sent to inmates must include the recipient’s full name, booking number, and the facility’s mailing address: PO Box 2499, Bismarck, ND 58502-2499. Letters are screened for contraband, including cash, stamps, or inappropriate images. Only standard paper letters and photographs (4×6 inches or smaller) are permitted. Packages, books, or magazines must be sent directly from approved vendors.
To send money, use money orders or cashier’s checks payable to the inmate. Do not send cash. Include the inmate’s full name and booking number on the payment. Funds are deposited into the inmate’s commissary account within two business days. Online deposits can also be made through the correctional services portal using a credit or debit card.
Facility Information and Contact Details
The Burleigh County Detention Center is a medium-security facility built in 1998. It houses up to 130 male and female inmates and offers vocational training, GED preparation, and substance abuse counseling. The main administrative office is located at 514 East Thayer Avenue, Bismarck, ND 58501. The primary contact number is (701) 222-6651.
Sheriff Kelly Leben leads the Burleigh County Sheriff’s Department, which oversees law enforcement, court security, and detention operations. The department publishes weekly news releases and maintains public records for background checks and civil processes. For media inquiries about inmate photographs, call the Media Relations office at 701-222-6651. Requests are fulfilled within 48 hours after credential verification.
Frequently Asked Questions About the Message Line
Many families ask how often messages are delivered, whether children can leave notes, and if legal representatives have special access. Staff review all voice messages within one business day, but delivery depends on inmate availability and housing unit schedules. Minors may leave messages if listed on the visitor roster. Attorneys must register separately for legal communication privileges, which include unmonitored calls and secure document transfer.
Another common question involves message retention. Voice notes are stored for 90 days and then deleted. If an inmate is transferred or released, undelivered messages are not forwarded. Families should confirm an inmate’s status before leaving multiple messages. For urgent legal matters, contact the Records Division directly at 701-222-6651.
https://www.burleigh.gov/departments/sheriffs-department/frequently-asked-questions/
North Dakota State Inmate Search Resources
For broader searches across North Dakota, the state provides a centralized inmate lookup tool. This database aggregates booking information from all county jails, including Adams, Cass, and Grand Forks Counties. Users can search by name, date of birth, or booking number. Each entry includes facility address, phone number, and current detainee list.
While Burleigh County manages its own roster, the state tool helps locate inmates who may have been transferred. It also lists release dates, court appearances, and parole eligibility. This resource is especially useful for families across state lines or those tracking multiple jurisdictions. Always verify details with the local detention center for accuracy.
Official Contact Information and Hours
Burleigh County Detention Center 514 East Thayer Avenue PO Box 1416 Bismarck, ND 58502-1416 Phone: 701-222-6651 Fax: 701-221-6899 Message Line: 701-354-3292 Business Hours: Monday–Friday, 8:00 AM–5:00 PM Visitation Hours: Posted weekly on the sheriff’s website Emergency Line: Dial 911 Website: https://www.burleigh.gov/ Sheriff’s Office: https://www.burleighsd.com/
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Frequently Asked Questions
Families often have detailed questions about message delivery, communication limits, and emergency protocols. The Burleigh County Jail Message Line is designed to support safe, regulated contact between inmates and their loved ones. Below are answers to the most common concerns based on current policies and procedures.
How long does it take for a voice message to reach an inmate?
Voice messages left on the Burleigh County Jail Message Line are typically reviewed and delivered within 24 to 48 hours. Staff must screen each recording for prohibited content, such as threats, coded language, or references to ongoing investigations. During weekends, holidays, or high-volume periods, delivery may take longer. If an inmate is in isolation or undergoing transfer, messages may be delayed further. Families should avoid leaving multiple messages in quick succession, as only one message per day is usually processed per inmate. For urgent legal matters, contact the Records Division directly at 701-222-6651 instead of relying on the message line.
Can I send a message if I’m not on the visitor list?
No, only individuals approved on the inmate’s visitor roster may leave messages. To be added, you must submit a visitation request with a valid government-issued photo ID. The background check process takes up to five business days. Once approved, your name will appear in the system, allowing you to use the message line, send emails, or schedule visits. Minors under 18 must be accompanied by a parent or guardian and listed on the roster. Attorneys representing inmates must register separately for legal communication access, which includes unmonitored calls and document exchange privileges.
Are voice messages recorded or monitored?
Yes, all messages left on the Burleigh County Jail Message Line are recorded, stored for 90 days, and subject to review by detention staff. The system is designed to prevent contraband communication and ensure compliance with facility rules. Inmates receive a written transcript of the message content, not the original audio. If a message contains inappropriate material, it will not be delivered, and the sender may be removed from the contact list. This policy protects both inmates and the public by maintaining transparency and security in all communications.
What happens if an inmate is transferred or released?
If an inmate is transferred to another facility or released, undelivered messages are not forwarded. The message line only serves current detainees at the Burleigh County Detention Center. Families should check the online inmate roster regularly to confirm housing status. Once an inmate leaves the facility, all communication must cease through jail systems. For post-release contact, use personal phone numbers or addresses provided by the individual. The sheriff’s office does not share forwarding information for privacy and security reasons.
Can I leave a message for multiple inmates at once?
No, each message must be left separately for one inmate only. The system requires the caller to specify the recipient’s full name and booking number during the recording. Leaving a single message for multiple people violates policy and may result in rejection. If you need to contact several inmates, make individual calls to 701-354-3292 for each person. This ensures accurate delivery and prevents confusion during staff review. Always verify spelling and booking numbers to avoid misdelivery.
Is there a cost to use the message line?
No, leaving a voice message on the Burleigh County Jail Message Line is free. The service is funded by the sheriff’s department as part of standard inmate communication support. However, other services like phone calls, email, and text messaging involve fees paid by families. These costs cover system maintenance, security screening, and third-party provider contracts. Avoid unauthorized services that claim to offer “free jail calls” or “instant messaging”—only use official channels listed on the sheriff’s website to protect your account and ensure message delivery.
What should I do in an emergency involving an inmate?
In life-threatening situations, always dial 911 immediately. For non-emergency medical concerns or welfare checks, call the detention center at 701-222-6651 during business hours. Staff can relay urgent messages to medical personnel or supervisors. Do not use the message line for emergencies—it is not monitored in real time. If an inmate expresses suicidal thoughts or severe health issues, contact the facility directly and request immediate intervention. The detention center has trained medical staff on-site and follows strict protocols for inmate safety.